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Terms and Conditions

1. Introduction

Welcome to our e‑filing services operated by 2290 Support, LLC and its affiliated websites. These Terms and Conditions govern your use of the services and your relationship with 2290 Support, LLC, the management company and processing center responsible for operating multiple websites that may offer similar IRS Form 2290 e‑filing services.

2. Common Ownership and Operations

2290 Support, LLC operates several tax filing websites that may offer similar services, including IRS Form 2290 e-filing. These sites share common ownership, infrastructure, authentication systems, and customer support. While the branding or user interface may vary, all affiliated websites are managed under the same legal and technical framework. This disclosure is made to promote transparency and prevent confusion about any perceived differences between affiliated platforms.

2a. Unified Account Visibility Across Affiliated Websites

When you sign in using the same email address, you may view your own filings, documents, and account information across affiliated websites operated by 2290 Support, LLC. This cross‑portal access is provided for your convenience and customer support, and constitutes internal use of your tax return information, not disclosure to third parties. If you prefer to keep filings visible only within a specific brand, you may use distinct email addresses for each brand or contact support to request brand segmentation where feasible.

3. Use of the Website and Eligibility

By using this site or any affiliated website, you represent that you are at least 18 years old and have the legal authority to file IRS forms on behalf of yourself or your business. You agree to comply with all applicable laws and regulations and to be bound by these Terms and Conditions.

4. IRS Required Declarations and Disclosures for Form 2290

Perjury Statement / Jurat Declaration

Under penalties of perjury, I declare that I have examined this return, including accompanying schedules and statements, and to the best of my knowledge and belief, it is true, correct, and complete.

I am signing this return using my Self-Select PIN as my signature and authorize our service (as an authorized transmitter) to transmit it electronically to the IRS.

Self-Select PIN Requirements

You will be prompted to enter a 5-digit PIN to electronically sign this return. You will use this as your signature under penalties of perjury.

Note: Your PIN must not be all zeros (00000).

Consent to Disclosure (IRS → DOT, CBP, DMV, AAMVA)

I hereby consent to the IRS disclosing information about my Heavy Highway Vehicle Use Tax (HVUT) return and payment to:

  • The Department of Transportation (DOT)
  • U.S. Customs and Border Protection (CBP)
  • State Departments of Motor Vehicles (DMVs)
  • The American Association of Motor Vehicle Administrators (AAMVA), as an intermediary

This includes my Vehicle Identification Number (VIN) and confirmation of HVUT payment. I understand that the receiving agencies are not bound by the confidentiality rules applicable to the IRS and may use this information in accordance with their own laws.

IRS Acknowledgment Disclosure

I consent to allow the service to receive from the IRS:

  • Acknowledgment of receipt or reason for rejection of my return
  • Reason for any delay in processing
  • An electronic IRS-stamped Schedule 1, if applicable

Final Acceptance Statement

By clicking Submit and signing with my Self-Select PIN, I declare that I have reviewed and accept all the statements above, and authorize the electronic filing of this return.

5. Account Responsibility

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use or breach of security.

6. Pricing and Payment

Prices for services are clearly displayed prior to payment. All fees are non-refundable once your return is submitted to the IRS or processed by our system.

7. Limitation of Liability

2290 Support, LLC and its affiliates are not liable for any indirect, incidental, or consequential damages arising from your use of or inability to use the services, including delays or rejections from the IRS.

8. Service Availability

We do not guarantee uninterrupted or error-free access to our website. Maintenance, updates, and outages may occur.

9. User Conduct

You agree not to misuse the website or use it for any unlawful purpose. This includes attempting to interfere with the system, misrepresenting identity, or submitting fraudulent information.

10. Termination

We reserve the right to suspend or terminate your access to the services at our sole discretion, with or without notice, for conduct that violates these terms or is otherwise harmful to us or others.

11. Contact and Support

For questions about your account or service, please contact our centralized support center at sales@2290support.com.

12. Use and Disclosure Limits (IRC §7216)

We use your tax return information solely to provide filing and support services, obtain IRS acknowledgments, and deliver your IRS‑stamped Schedule 1. We do not use your information for third‑party marketing or advertising. Any use or disclosure beyond preparing, assisting in preparing, or obtaining IRS acknowledgments for your return requires your express consent under IRC §7216. Cross‑brand account visibility described above is an internal use to serve you and does not constitute disclosure to third parties. You may opt in or out of optional communications at any time.

13. Support‑Assisted Processing and Resubmission

You authorize our customer support personnel, acting under your instructions and on your behalf, to take limited administrative actions reasonably necessary to complete, correct, retransmit, or resubmit your filing to the Internal Revenue Service when you request assistance or when a technical or operational issue is detected. Such actions are undertaken as part of return preparation and transmission support and are not a use or disclosure of tax return information beyond those permitted by applicable law, including IRC §7216. We may contact you to obtain additional confirmations where required by law or to clarify filing details.

If a correction results in a material change to your return, we will request that you re‑review the updated information and electronically re‑sign (Self‑Select PIN) before any resubmission to the IRS.

Examples of permitted support‑assisted actions include: (a) retransmitting a return following a transmission failure or temporary service outage; (b) resubmitting a return after addressing schema or business rule rejections, with your confirmation; (c) re‑obtaining acknowledgments or an IRS‑stamped Schedule 1; and (d) reapplying required digital signature elements or metadata to ensure compliance with IRS Modernized e‑File technical specifications. All support‑assisted actions are logged for audit and compliance purposes.

14. Service Availability and System Performance

Our e‑filing platform and related services are provided on an "AS IS" and "AS AVAILABLE" basis without any warranties or guarantees of uninterrupted operation, timely processing, or error-free performance. We make no representations regarding the reliability, availability, or suitability of our systems for any particular purpose. Technical maintenance, system updates, third-party service interruptions, or unforeseen circumstances may temporarily limit access to our services.

15. Disclaimer of Warranties and Limitation of Liability

NO WARRANTIES: We disclaim all warranties, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, completeness, and non-infringement. We do not warrant that our services will meet your specific requirements or that any errors will be corrected.

LIMITATION OF LIABILITY: Under no circumstances shall 2290 Support, LLC, its officers, directors, employees, contractors, or affiliates be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to lost profits, business interruption, data loss, filing delays, IRS processing issues, or system downtime.

Our total liability to you for any claims shall not exceed the amount you paid for the specific service giving rise to the claim. Some jurisdictions do not allow limitation of liability for certain damages, so these limitations may not apply to you to the extent prohibited by applicable law.

16. User Indemnification

You agree to defend, indemnify, and hold harmless 2290 Support, LLC and its officers, directors, employees, contractors, and affiliates from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorney's fees) arising from: (a) your breach of these terms or violation of applicable laws; (b) your submission of inaccurate, incomplete, or fraudulent information; (c) your unauthorized use of our services; or (d) any third-party claims related to your filing activities or business operations.

17. Intellectual Property Rights

All content, software, designs, logos, trademarks, and proprietary technologies used in our platform are owned by or licensed to 2290 Support, LLC and are protected by intellectual property laws. You may not copy, modify, distribute, reverse engineer, or create derivative works from any portion of our platform without express written permission.

You are granted a limited, non-exclusive, non-transferable license to access and use our services solely for authorized tax filing purposes. This license terminates automatically upon violation of these terms or termination of your account.

18. Enhanced Refund Policy

NO REFUNDS AFTER IRS TRANSMISSION: All fees become non-refundable once your tax return has been electronically transmitted to the IRS, regardless of subsequent IRS processing delays, rejections, or corrections required.

Refund requests for non-transmitted returns must be submitted within 30 days of payment and before any transmission occurs. Processing fees and third-party payment processing charges are non-refundable in all circumstances. Returns requiring resubmission due to user error or incomplete information are subject to additional service fees.

19. Service Refusal and Termination Rights

We reserve the right to refuse, suspend, or terminate service to any user at our sole discretion, including but not limited to: suspicious filing patterns, fraudulent information submission, violation of these terms, or activities that may jeopardize system security or regulatory compliance.

Account termination may occur immediately without prior notice. You remain liable for all fees incurred prior to termination. Upon termination, your access to account data and services will cease, subject to applicable record retention requirements.

20. Criminal Liability and False Information Warning

FEDERAL CRIMINAL OFFENSE: Providing false, fraudulent, or materially incomplete information on federal tax forms constitutes a federal crime punishable by substantial fines and imprisonment under 26 U.S.C. § 7206 and related statutes.

By using our service, you acknowledge full responsibility for the accuracy and completeness of all information submitted. We are not responsible for detecting or preventing submission of false information, and you bear exclusive liability for any penalties, interest, or legal consequences resulting from inaccurate filings.

21. Mobile Application Terms

Our mobile application (the "App") provides access to the same filing services available on our websites. By downloading, installing, or using the App, you agree to the following additional terms:

  • The App requires an active internet connection and a compatible device running iOS or Android.
  • You are responsible for any data charges incurred through your mobile carrier while using the App.
  • The App uses a secure WebView to display our web-based filing platform. Your authentication session is managed through Firebase Authentication and is subject to automatic token expiration and renewal.
  • The App is licensed, not sold, to you for personal use in connection with our filing services. You may not reverse engineer, decompile, or disassemble the App.

The App is distributed through Apple's App Store and Google Play Store. Your use of the App is also subject to the applicable store's terms of service. In the event of a conflict between these terms and the store's terms, the more restrictive provision shall apply.

22. Push Notifications Consent

By enabling push notifications on our mobile application, you consent to receiving electronic notifications on your device related to your tax filings, account activity, and service updates. Push notifications may include:

  • Filing status updates (submission confirmations, IRS acceptance/rejection notices)
  • Schedule 1 availability alerts
  • Filing deadline reminders
  • Service announcements and maintenance notices
  • Promotional offers or new feature announcements (which you may opt out of separately)

You may revoke your consent and disable push notifications at any time through your device's notification settings or within the App. Disabling push notifications does not affect your ability to use our filing services. Important filing-related communications will continue to be available through email and within your account dashboard.

23. Cookies and Browser Storage

By using our websites and mobile application, you acknowledge and consent to our use of cookies, local storage, and session storage as described in our Privacy Policy. These technologies are essential for authentication, session management, and delivering our services. You may manage your cookie preferences through your browser or device settings; however, disabling essential cookies may prevent you from accessing or using certain features of our services. Continued use of our services after being informed of our cookie practices constitutes your consent to such use.

24. Electronic Communications Consent

By creating an account and using our services, you consent to receive electronic communications from us, including but not limited to: email notifications, SMS messages, push notifications (if enabled), and in-app messages. These communications may relate to your account, filings, or service updates. You agree that electronic communications satisfy any legal requirement that such communications be in writing. You may update your communication preferences at any time through your account settings or by contacting support at sales@2290support.com.

25. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law provisions. Any disputes arising out of or relating to these terms or your use of our services shall be resolved exclusively in the state or federal courts located in Wayne County, Michigan. You consent to the personal jurisdiction and venue of such courts and waive any objection based on inconvenient forum.

26. Severability

If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent.

27. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and 2290 Support, LLC regarding your use of our services. These terms supersede all prior agreements, understandings, and representations, whether written or oral, relating to the subject matter hereof.

Last updated: February 15, 2026

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